Cinema Site

Box Office

Fast and Easy Ticket Sales with a Broad Range of Advanced and Useful Functions including the combining of Selling of Concessions with upselling opportunities.

Using a POS with a touch screen monitor, staff can see the screen’s seating plan. Features include selling, reserving, cancelling tickets, using vouchers and coupons,  and selling concessions. All activities and operations are automatically registered by the system, which is then used for data analysis facilitating the fine-tuning of special offers and promotions.
By adding a customer facing display, customers can view and even select seats. The monitor can also display movie details, advertisements, promotions, trailers, etc.

WHY USE POSITIVE BOX OFFICE MODULE?

  • Easy and ultra-fast transactions of ticketing and reservations, as well as cross selling of Concessions
  • Combining Ticketing and Concessions transactions from one POS
  • Employee Time and Attendance control
  • Dynamic pricing according to pre-set rules
  • Logic for upselling options
  • KPI’s for real time tracking

HOW DOES POSITIVE BOX OFFICE WORK?

POSitive Box Office includes:

  • View graphical outlines of auditoriums, fully definable, visible to cashiers and on customer-facing monitors
  • Show trailers, advertisements, seating plans, status of seats that are available, sold, booked, and blocked
  • Define unlimited number of seat categories for example VIP, galleries, Love Seats, Standard Seats, etc.
  • Sell tickets with and without seat numbers
  • Sell vouchers at one cinema that are valid across the entire chain
  • Sell tickets and concessions at the same POS terminal
  • Sell a few films and/or different product types in one transaction, e.g. coffee or cosmetics, during special events such as “Cinema Singles Night”, “Ladies’ Night”, etc.
  • Make, change, cancel or exchange reservations
  • Allow for multiple payment types with card, cash, loyalty cards and other methods
  • Customize the ticket’s graphical layouts
  • Sell Group tickets
  • Full integration with loyalty card and voucher modules
  • Secure access with different levels of authority for cashiers and defining operations that require authorisation such as cancelling operations
  • Complete flexibility to connect multiple peripheral devices (price displays, cash drawers, barcode scanners, payment terminals, ticket printers, card readers, etc.)

Concessions

Fast and Easy Concessions Sales with a Broad Range of Advanced and Useful Functions including the combining of Selling of Tickets with upselling opportunities.

WHY USE POSITIVE CONCESSIONS MODULE?

  • Easy and ultra-fast transactions of concessions as well as cross selling of ticketing
  • Combining Concessions and Ticketing transactions from one POS
  • Employee Time and Attendance control
  • Dynamic pricing according to pre-set rules
  • Logic for upselling options
  • KPI’s for real time tracking
  • Registering orders for food and drinks made via Internet, mobile devices or kiosks
  • Sales combined with loyalty schemes, coupons and vouchers
  • Easy yet extensive recipes with food cost management
  • Stock management
  • Various selling options – meals, combos, modifiers

HOW DOES POSITIVE CONCESSIONS SALES WORK?

Concessions POS Display facilitates communication with customers. It features viewing menus, food pictures, ingredients, details of customer order, promotions, advertisements, as well as any other content you wish to show customers.

Concessions Upselling enables defining numerous purchase variants visible for staff as well as customers. Popular upselling formulas such as “coke with fries”, “extra snacks for ticket buyers”, “cake with coffee”. For example, when a customer orders fries, the seller is shown a prompt on the screen to offer him coke. Concessions Upselling results in higher profits for your cinema.

Restaurant

A full-featured restaurant system for Cinemas enabling fast customer service and menu optimization, as well as for management of food cost, recipes and stock.

WHY POSITIVE RESTAURANT?

  • Deliver fast service
  • Improve table turnover rate
  • Define and manage recipes
  • Accurately and efficiently take and manage stock
  • Support for screens, bump bars and kitchen printers
  • Support for tables and tabs management

HOW DOES POSITIVE RESTAURANT WORK?

  1. Ordering

The waiters enter an order into the system at the table by selecting items on a mobile device or traditionally at the server POS station. Then the order is automatically sent to the kitchen, where it can either printed out or displayed on a Kitchen Display Screen.  This depends upon the cinema requirements.

 

  1. Order fulfillment

When an order is ready, the staff selects the appropriate option on the kitchen’s KDS touch screen. A message is sent to a screen displaying orders or to the servers’  mobile POS.

 

  1. Food cost analysis

Enter meal recipes once and then enter information about which food items should be ordered. There is a special report which identifies which menus during a given period are the most profitable. This can be very important as raw material prices can change throughout a year. Based on that, the manager may decide to set up promotions with meals marked by the highest profit margins.

 

  1. Buying food ingredients, settling stock and restaurant production

The module enables the replenishment of ingredients with a feature of daily, weekly, or monthly usage analysis. It sends alerts when lower and upper inventory thresholds are exceeded, as well as when expiry dates are coming due. It can also identify potential fraud by employees.

 

  1. Profitability analysis and balancing staff’s transactions

Perform income and margin analysis by individual menu items, employees, months, days or work time and by any other criteria of your choice. Make an in-depth cost analysis and run advanced reporting. Facilitate payroll processing by calculating work time of servers, bartenders and chefs. Develop pricing and discount policies, promotions, select vendors and reward employees for their performance.

Kiosk

Kiosks which allow customers to buy tickets and concessions without staff assistance. Sales can be combined with loyalty schemes, coupons and vouchers.

WHY POSITIVE KIOSK?

  • Reduction in lost sales due to customers seeing long lines at the Box Office and/or Concessions
  • Reduction of cash handling costs
  • Reduction of employee errors
  • Increased satisfaction of customers
  • Reduction of employee costs
  • Provide opportunities to upsell

HOW DOES POSITIVE KIOSK WORK?

POSitive Cinema Kiosks enable:

  • Offer sales of Tickets, Concessions, Restaurant and Dine-In
  • Allow customers to select seats themselves
  • Provide upselling opportunities such as offering complementary products such as drinks, snacks or loyalty programmes
  • Allow customers to collect tickets after purchasing them online
  • Encourage customers to use Kiosks by offering special loyalty schemes
  • Communicate in any language
  • Presenting advertisements, trailers and additional information

Usher App (to be DELETED)

An application for ushers to control validation of tickets at the entry point to the screens.

WHY POSITIVE USHER APP?

  • Improve customer experience by customers avoiding to stand in-line to buy and print tickets
  • Use bar-codes so there is no need to print tickets
  • Reduction of staff requirements
  • Saving time in reduction of cash handling

HOW DOES POSITIVE USHER APP WORK?

The portable/mobile device running the app can scan a QR code or a bar code from the ticket which the customer received after an online purchase.

The ticket will have a QR code or a bar code which was sent via text message or e-mail. Before the customer enters the screen, the usher scans the code.

The usher receives a message on his portable/mobile device instantaneously confirming that the ticket is either valid or not valid.

The app can also control of the number of glasses given to viewers for 3D shows. Instead traditional, unreliable solution of comparing the number of glasses with the number of tickets, the system compares the number of glasses with the actual number of customers in the audience, which prevents potential errors when distributing glasses.

Cinema Assistant App

An application for your staff that makes their work more efficient. It is a set of for power tools:

  • Usher App
  • Tickets
  • Dine-In
  • Mini POS

USHER APP

  • Easy to use user interface
  • Use of handheld PDA device
  • Seat selection
  • General admission
  • Credit card payment
  • Ticket printing

DINE-IN APP

  • Faster service
  • Increased efficiency
  • Significant reduction of wrong orders and deliveries
  • Enhanced customer experience
  • Up-selling and advertising opportunities

TICKETS APP

  • No need of paper tickets after e-purchase
  • Saves customer time with no need to stand in queue to receive a paper ticket
  • Increased convenience and time saving for cash desk staff
  • Check in for picking up concessions

MINI POS

  • Fully functional yet mobile point of sale
  • Queues reductions
  • Fast access to any information about the offer
  • Great solution for busy hours

Turnstiles

A system of turnstiles installed at the entry points to the Cinema Screens.

WHY USE POSITIVE TURNSTILES?

  • Elimination of queues
  • Reduction of Head Count
  • Optimization of staffing
  • Reduction of fraud

Fraud Deterrence

A system of Cameras at the selling points in the Cinema designed to reduce fraude.

WHY FRAUD DETERRENCE?

  • Deter staff from improper activities
  • Increase customers’ safety
  • Discovering financial losses resulting from irregularities by cash desk staff

HOW DOES FRAUD DETERRENCE WORK?

Cameras continuously record selling points. The system overlays the captured video with POS transactions such as items, prices, discounts, cash drawer openings, returns, voids and cash returns.

Key events like cash drawer opening, discounts, returns, voids etc. are easily accessible due to the system of timestamps, therefore making it extremely easy and quick, to determine if the physical operations are in line with POS registered transactions.

The events are stored in a database which is fully searchable by employee, item, operation type, discount, date and time and much more.

In addition, all information is sent directly to Headquarters and stored in a central database.

Air Conditioning

A module for controlling air conditioning in order to provide optimal ventilation in different areas of the cinema.

WHY POSITIVE AIR CONDITIONING?

  • Increased comfort for customers
  • Reduction in Air Conditioning costs
  • Reduction in time with maintenance-free use

HOW DOES POSITIVE AIR CONDITIONING WORK?

Air Conditioning systems become more efficient by determining optimal ventilation levels.

Air Conditioning systems independently detect and adjust temperatures in cinema screens, however they cannot detect and adjust the intensity of ventilation. Typically, it is the responsibility of staff to make adjustments or in most cases, no adjustments are made, resulting in the same ventilation throughout the facility. Such ventilation levels may not always be suitable for certain rooms, resulting in unnecessary costs.

The Air Conditioning application uses admissions data from sales modules. The module uses algorithms to processes this information, which results in optimal ventilation of heating or cooling devices. During maintenance breaks, ventilation is turned off. With low admissions in a screen, ventilation is decreased. And when the screen is fully booked, however, ventilation runs at full capacity.

With automated vent control, the audience experiences far greater comfort when in the screen. And the cinema avoids wasting money. 

Staff Scheduler

Easy to use tool to prepare optimized cinema work schedule.

WHY STAFF SCHEDULER?

  • Automation of optimal employee assignments
  • Templates of schedules are created based on different scenarios
  • Easy cost and workload tracking for calculated each employee or position
  • Employee registry with detailed information and reminders are generated

HOW DOES STAFF SCHEDULER WORK?

Only a few easy steps are needed to schedule your staff for a week or any other chosen period:

  1. Choose a traffic template. For example, the week with a blockbuster weekend. The Template determines how many employees are required by position such as each weekday two cashiers will be at the box office but on the weekend, there will be 4, plus two people for concessions, one manager, one technician, one usher, and one cleaner. Of course, the template can be modified or new ones can be created.
  2. You determine hours for each position, for example, cashier station 1 should be occupied from 10:00am till 8:00pm, cashier station 2 from 2:00pm till 10:00pm and cashier 3 from 5:00pm till 1:00 am the next day.
  3. Special skills can be marked for any position, as needed
  4. The System automatically assigns employees to a schedule. It is done based on employee’s skills, costs of their work – finding the lowest possible cost with assumed level of skills and employees’ availability – their holidays and sick days.
  5. The last step is acceptance of the schedule. If it is not accepted then it can be changed manually. Once the assignment is accepted,  the employees will be  informed electronically of their schedule.
  6. If there is a need for odd-jobs, employees will receive notifications as needed. The ones, which reply first for a chosen position are noted in the system.

At any time you can get reports regarding employee’s work attendance such as how many hours, days, what position, what was the work cost. You can also get reports on the workload for groups of positions and associated costs.

For each employee, there is information on skills, contract details, contact data, wages, holidays, sick days, some health-related records and user fields customizable for own use.
Staff Scheduler is a native part of POSitive Cinema. In addition, it has an API to enable easy integration with any payroll system.

 

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