crm

CRM

Gain full insight of customers’ preferences and behavior, along the sales journey, in order to deliver personalized communication.

HEAD OFFICE
CRM
Benefits_CRM

You will also get a great opportunity to fully personalize communication and make sure they will get information they are looking for.

Features

Customer behavior and preferences can be analyzed to help staff create targeted marketing campaigns in order to increase customer satisfaction and revenue

Examples of key information include tickets, vouchers, concessions, gift cards and loyalty, reservations, favorite cinema, favorite movie genre, sales channel and visit frequency, and more

Tasks (also related to customers)

Customer Feedback captured

Evaluation of customers using RFM Method (Recency, Frequency, Monetary)

Features

Customer behavior and preferences can be analyzed to help staff create targeted marketing campaigns in order to increase customer satisfaction and revenue

Examples of key information include tickets, vouchers, concessions, gift cards and loyalty, reservations, favorite cinema, favorite movie genre, sales channel and visit frequency, and more

Tasks (also related to customers)

More

Customer Feedback captured

Evaluation of customers performed using RFM Method (Recency, Frequency, Monetary)

consider this

Consider this

Real knowledge about your customers is way beyond just data. It is about linking data together. No external CRM will do that without time (and money) consuming integration. Our CRM is a native part of POSitive Cinema and by design has access to all information you need.